Operators ask about vetting in one direction — what we check about them. The question worth asking is the other one: what is checked about the passenger before their request lands on your desk.
What gets filtered, and why
Whether the trip is possible at all. The field, the group, the date. A request for Drake Bay at 83.5 nautical miles that needs a category no available aircraft has does not become your problem to explain.
Whether the expectation is right. Someone who thinks they are buying a seat finds out the aircraft is quoted whole before you are involved. We show a "from" price per route; the final fare depends on the date, the group and the baggage, and is confirmed in writing before booking.
And whether payment is real. AeroRide invoices and charges directly from the site; you receive your receipt in the name of the person or company you give us on confirmation. A confirmed booking means the money side is settled, not that somebody expressed interest.
That last one is the filter operators value most and hear about least. An enquiry is not a booking, and the gap between them is where most wasted dispatch time lives.
What we deliberately do not do
We do not vouch for who the passenger is beyond what the booking requires. A name, a contact and a payment are not an identity investigation, and presenting them as one would be misleading.
We do not assess the purpose of travel. We run scheduled private flights across Central America; any other destination worldwide is coordinated on request.
And we do not override your judgement about a booking. If something about a request does not sit right with you — the cargo description, the reluctance to name passengers, the pressure to skip a step — that is your call and you should make it.
Declining on that basis costs you nothing here. No ranking to fall in, no future requests withheld. An intermediary that penalises you for that judgement has made itself part of the problem.
Where the responsibility stays with you
This matters and gets blurred by platforms that imply otherwise.
You are the operator. Manifest, weights, documentation for the flight and anything your authority requires of you remain yours. A booking arriving through us does not transfer any of that. Operators we bring on evidence current certification, insurance and fleet documentation before receiving a first assignment.
And you can decline after accepting, if something emerges. A confirmed booking is not a commitment to fly regardless of what you learn.
The practical version
A San José–Tamarindo of 97.1 nautical miles reaching you should arrive with the trip confirmed as feasible, the price expectation set, the payment arranged and the passenger count and baggage stated.
What it does not arrive with is a guarantee about the people. Nobody can give you that, and an intermediary who suggests they can is describing a service that does not exist.
The question to ask us and anyone else
«What exactly have you verified about this passenger, and what have you not?»
A specific answer is workable in either direction. A reassuring one is not.
The distinction is practical rather than philosophical: you can build a procedure around «we confirmed payment and passenger count, nothing else». You cannot build one around «we vet everyone carefully».
Frequently asked questions
What is filtered before a request reaches me?
Whether the trip is possible, whether the price expectation is right, and whether payment is real.
Is an enquiry the same as a booking?
No, and the gap between them is where most wasted dispatch time lives.
Do you verify who the passenger is?
Not beyond what the booking requires. A name, a contact and a payment are not an identity investigation.
Can I decline after accepting?
Yes. A confirmed booking is not a commitment to fly regardless of what you learn.
Does declining a request cost me anything?
Nothing here. No ranking to fall in and no requests withheld. An intermediary that penalises that judgement has made itself part of the problem.
Who is responsible for the manifest and documentation?
You. A booking arriving through us transfers none of that.
What should I ask about screening?
What exactly has been verified and what has not. A specific answer is workable; a reassuring one is not.
Let us talk
AeroRide invoices and charges directly from the site; you receive your receipt in the name of the person or company you give us on confirmation.